Policy: *All design orders must be prepaid. *Field Cards reserves the right to use any Comp Cards of any size and/or design, etc. that we create as samples on our website or print advertisements. *Photographer's release for photos submitted is the responsibility of the customer. *If you would like a minor adjustment to the design, we will do our best to accommodate you, however, major changes will incur an extra cost. *The first design you receive may be viewed as a proof. If adjustments need to be made, please make a list of requests within 48 hours of receiving the proof. All of your requests must be made at this time. Field Cards will then do the best to make the requested adjustments, and a final version will be sent. *We do not offer refunds. We also reserve the right to refuse additional work orders. If you require changes to a design that involve re-doing the entire graphic, you will be asked to pay an additional fee. If you have a specific look for your card in mind, please be sure to send exact details with your initial order instructions. PLEASE DO NOT SEND PHOTOS YOU DO NOT WANT ON THE CARD. It takes a lot of time to do a cut-out for a photo, so be careful when selecting the photos you send in. A cut-out photo can be moved or taken off a card, but there may be an additional charge if you require that a cut-out photo be switched out for another photo that needs to be cut-out. *Please be sure that all text sent is correct. The text will be copy/pasted onto the design. *We cannot accept liability for damage to prints due to mishandled mail. We also cannot accept responsibility for delays due to postal errors. *If a print is ordered, the approved email proof will be printed and shipped within 5-7 business days. *Field Cards cannot take responsibility for any delay due to the proof not being approved by the customer, so make sure to check your email. *Be sure you check your email proof carefully because once the design is printed, you will not be able to obtain a print of a different version of the card unless another print fee is paid.

REGARDING ORDERED PRINTS (details also listed with individual design policy):

*We cannot accept liability for damage to prints due to mishandled mail. We also cannot accept responsibility for delays due to postal errors. *If a print is ordered, the approved proof will be printed and shipped within 5-7 business days. *Field Cards cannot take responsibility for any delay due to the proof not being approved by the customer, so make sure to check your email. *Be sure you check your email proof carefully because once the design is printed, you will not be able to obtain a print of a different version of the card unless another print fee is paid. We cannot accept responsibility for misdirected mail. If your paypal address does not match your shipping address, you must notify us in writing. If we are provided with an incorrect shipping address, you will need to retrieve the prints by contacting your post office with the Priority Mail or Express Mail label number.

Field Cards is a service provided by Grass Roots Media Ltd. Company Number: 056546029, Registered in England, Company Address: 9 Abberley Ave, Stourport on Severn, Worcestershire, DY13 0NZ